One of the great things about camping is that it is open to everyone; disability is not a barrier. I thought I would highlight the effort campsites and holiday parks go to, either because of statutory requirement or because they want to ensure everyone is welcome, in this blog post.
I know this applies to UK camping holidays just as it does to French, but I want to focus this blog post on the facilities and services that are made available on sites and parks in France for people with disabilities.
For French campsites and holiday parks who offer camping holidays for the disabled they need to adhere to requirements that cover a number of areas across their grounds as well as in their own marketing. These are the key points:
Staff Training and Awareness : There is a requirement for permanent reception staff to be trained on how to welcome customers with disabilities.
Topography: Where it is difficult to access all areas of the site, because of the location, 1 in every 50 pitches must be made accessible.
WCs: Here it depends on the site’s star rating. A 1-star site needs to have 1 disabled toilet for every 200 pitches, for a 5-star site the need is for 1 in every 160 pitches. The requirement applies to providing showers and laundry facilities too.
Marketing: Specific information about the holidays for disabled people on the campsite or park, needs to be made clear on brochures, leaflets, the website, etc. This includes providing detailed information of any pitch or rented accommodation labelled as being specially adapterd for people with disabilities.
Provision of portable magnetic loop: A site should make available a portable magnetic loop to assist those hard of hearing.
Provision of a wheelchair: It is necessary for the site to own or, at least have access to, a wheelchair for use by its clients if needed. In addition, the wheelchair(s) must be adapted to the environment (beach, mountain, …) and provide equipment to aid access to certain facilities, such as a swimming pool.
Keys with tactile writing: Where a site offers rented accommodation such as Mobile Homes, the keys to the home must also offer any text written on the key fob in a tactile writing system.
Provision of television: Where a TV is offered, the remote control must have large buttons and contrasting colours.
Provision of a telephone: Where a telephone is provided within the accommodation, it must have large buttons.
Please see the I Spy Camping website for more information on camping holidays in France